Privacy Policy

Data Processing

We deploy a high level of security to shield the data we have gathered. However, on the events of a data breach we will remain compliant and alert supervisory authorities within 72 hours of becoming aware.

Privacy Policy

Effective date: January 30th 2023

 

New Edge Blinds Limited

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://newedgeblinds.co.uk/


ON WHAT LEGAL BASIS DO WE PROCESS YOUR PERSONAL INFORMATION?

In accordance with data protection laws, we are only allowed to use your personal information if we have a legitimate reason to do so. We will only use your personal information if it is legal for us to do so. We'll most likely utilise your personal information in the following situations:

When we must carry out the terms of a contract with you that we have already signed or are about to sign;

Legal obligation - Whenever we must adhere to a legal or regulatory requirement;

When it is necessary for our or a third party's legitimate interests, and your interests and fundamental rights do not outweigh those interests; or

Purpose/Activity

Type of data

Lawful basis for processing including basis of legitimate interest

Creating an account

(a) Identity

(b) Contact

(c) Profile

(d) Marketing and Communications

Performance of a contract with you

Administering your account

(a) Identity

(b) Contact

(c) Financial

(d) Transaction

(e) Profile

(f) Marketing and Communications

(a) Performance of a contract with you;

(b) Necessary to comply with a legal obligation;

(c) Necessary for our legitimate interests (to keep our records updated and to develop our relationship with you to progress our business)

Customer Service

(a) Identity

(b) Contact

(c) Financial

(d) Transaction

(e) Profile

(f) Marketing and Communications

(a) Performance of a contract with you;

(b) Necessary to comply with a legal obligation;

(c) Necessary for our legitimate interests (to keep our records updated and to develop our relationship with you to progress our business)

Credit Checks

(a) Identity

(b) Contact

(c) Financial

Necessary for our legitimate interests (to establish our relationship with you financially and to assist with the recovery of debts due to us)

Purchases

(a) Identity

(b) Contact

(c) Financial

(d) Transaction

(a) Performance of a contract with you

(b) Necessary to comply with a legal obligation

(c) Necessary for our legitimate interests (to recover debts due to us)

Delivering Products

(a) Identity

(b) Contact

(a) Performance of a contract with you

(b) Necessary to comply with a legal obligation

(c) Necessary for our legitimate interests (to keep our records updated and to develop our relationship with you in order to progress our business).

Feedback/Reviews

(a) Identity

(b) Contact

(c) Profile

Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business).

Protecting our business

(a) Identity

(b) Contact

(c) Technical

(d) Usage

(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security and to prevent fraud)

(b) Necessary to comply with a legal obligation

Marketing Materials

(a) Identity

(b) Contact

(c) Marketing and Communications

(a) Consent

(b) Necessary for our legitimate interests (to develop and grow our business understanding of customers and to inform our marketing strategy)

Research and Analysis

(a) Identity

(b) Contact

(c) Profile

(d) Technical

(e) Usage

Necessary for our legitimate interests (to improve our services, to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy).

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

 

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, City, Post Code
  • Cookies and Usage Data

 

Usage Data:

We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

 

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

 

Use of Data

New Edge Blinds Limited uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues

 

Transfer of Data

Your information, including Personal Data, may be transferred to - and maintained on - computers located outside of your county, city, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to United Kingdom and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

 

New Edge Blinds Limited will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

 

Disclosure of Data

Legal Requirements

New Edge Blinds Limited may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of New Edge Blinds Limited
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

 

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

 

Children's Privacy

Our Service does not address anyone under the age of 18("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

 

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: sales@newedgeblinds.com